Privacy Policy & Data Protection

1. Data we collect

We collect only the information needed to respond to your requests and deliver our services:

• Identification: name, company (if applicable).
• Contact details: email, phone number, preferred language.
• Project details: address, timing, budget range, and your message.
• Technical data: IP address, browser, and device information for security and analytics.

2. Purpose and legal basis

Your data is used to:

• Respond to contact or quote requests and schedule site visits.
• Prepare proposals, contracts, and project documentation.
• Share Qualibat RGE compliance information and certificates.
• Improve site performance and security.

Processing is based on your consent and, where applicable, our contractual obligations.

3. Storage and protection

We store data securely on servers located in the EU with restricted access. Technical measures include encryption in transit (HTTPS), access controls, and regular system updates.

Data is retained only for the time needed to process your request and to meet legal or contractual requirements. Drafts and proposals for unconfirmed projects are deleted after 12 months.

4. Sharing with third parties

We do not sell your data. We may share limited information with trusted partners strictly when needed to respond to your request (e.g., engineering studies, certified energy auditors) or to comply with legal obligations.

All partners must respect confidentiality, GDPR, and Qualibat requirements.

5. International homeowners

If you contact us from outside France, your data is processed in the EU. We provide documentation in English or French and keep you updated with secure written reporting. We do not transfer your data outside the EU without adequate safeguards.

6. Cookies and analytics

Our site uses minimal analytics to monitor performance and detect issues. We do not use cookies for advertising. You can adjust cookie settings in your browser; disabling cookies may limit certain site features.

7. Your rights (GDPR)

You may request access, correction, deletion, or restriction of your personal data, and you may withdraw consent at any time. We will respond promptly and transparently.

To exercise your rights, contact us using the details below. You can also lodge a complaint with the CNIL (France) if needed.

8. Contact

For any privacy question or to exercise your rights, please contact:

• EGCB Construction (formerly EGCV)
• 4 B Rue de la Tour, 34500 Béziers, France
• Phone: +33 (0)6 10 13 60 67
• Email: egcb34500@gmail.com